Pretty much all of my deposits were made using a card or e-wallet in the name included on my ID, proof of address and Gamstop registration. So many red flags, name not matching, wifes credit card, gamstopped. I signed up for a certain online casino perhaps two or three weeks later. If you’ve already signed up for Gamstop you should keep your details up to date so the block can continue to protect you. My partner registered with Gamstop to get his gambling under control. Even if you feel in control of your gambling, you might want to take a break to save some money or focus on other things in your life.

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• I look back to his gambling days compared to now and life is so much better.
• It was becoming a big problem money wise (we have a house and 2 young DC) and when he’d lose his moods were bad and it would cause arguments.
• Can they keep my winnings AND my deposits?

Wife’s card was used maybe once or twice. So many reasons for a casino to not pay out. Oh and they just spotted I used my wife’s credit card to deposit. Oh and they just spotted I used my wife’s credit card to deposit. Contacted support, didn’t see their response as I was too busy getting my balance up to £22k. Today I won £12k at lunch time (Tahiti Gold, was on £100 spins by the end) .

Must go read the AG complaint decisions around this subject. I wasn’t crying foul play when I’d lost money and neither we they. The rest of my details were unchanged and so they non gamstop casino had ample opportunity to do all of this before now.

Around 5 months ago he did a gam stop on all his online accounts. DP used to be really bad at online gambling. What is the deal with companies that hold my correct details, have fully verified my account to the point I am on the top level of VIP? No verification carried out nor at a lot of other casinos signed up to since then. All other things being equal, they still should have picked up on it – what date was the GS registered and when did you Play at the casino? You must be the account holder of all payment methods registered to Your Account.

If they got a ‘negative’ response, not the casinos fault Ask for a subject access request from the casino to see what they got back from gamstop. The use of third party funds should have been flagged at the time and I have never known a casino to not give a second chance when this happens.

Not only that but it took up most of his time which meant he was always occupied on his phone and rarely helped me with the kids. I do understand it’s an addiction and I can’t stop him but I am dreading things going back to how they were I look back to his gambling days compared to now and life is so much better. He told me to shut up and mind my own business.

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Slot fruity had ample time to verify me and check my status. If they pull my account because I have a withdrawal do they get to keep that too? My details on their system show my name as per my driving licence and GS reg. Just seems illogical that they won’t pay fairly won winnings but will keep the deposits.

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When I withdrew money to my card for the first time,I was happy.Today I received my second payout for winning at poker I have lost money at other casinos and not complained. I doubt you will get your money, because at the end of the day because you gamstopped as well as using Wife credit card etc I also registered so he can’t use my details to gamble online, which gives me a sense of security.

He kept on threatening to leave me every time I expressed my unhappiness about anything. I can relate to the behaviours – the anger, the rage, telling you to mind your own business. Also, I think this article on casino abuse might be helpful for you. From my own experiences, it’s essential to be there as a supportive partner while they navigate this journey.

100 quid spins must be the default spin size for gambling issues I think your on about 20/80 NOT getting the money, depends where it was tho … Man, the things people will do when they are addicted never cease to blow my brains all over the windshield…. Had you Lost 10k, then you have said you Gamstopped and want your deposits back? You’ll be caught in no mans land with the casino saying it wasn’t flagged to them and then GS saying ‘well you tried to login anyway’

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Overall, think you’ll have to be extremely lucky to get anything – maybe deposits back at a push. Even if you manage to get by that, there’s the wife’s credit card. Even so, by logging into a casino you probably broke Gamstops terms  –  quite weird though These are the threads that will put Mr Pinnit on a sabatical again… Had you lost 10k, then you have said you Gamstopped and want your deposits back?

All other things being equal, they still should have picked up on it – what date was the GS registered and when did you play at the casino? That email looks like they’re saying the details in GS are different to the one at the casino? I have received the below email from the casino, which I wasn’t expecting as they surely already have my information from Gamstop? And what about the other casinos where I am fully verified and a member of VIP. Terms and conditions state that I must be an account holder, which I am but used the wrong card in error.

Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here) I’ve been there, and it’s really tough when gambling starts affecting everything else. If he has a gambling addiction he needs to stop completely and work on his issues that make him prone to addictive behaviours. There is a lot of free and confidential help and support available to your husband, but also you. As he says it’s none of your business he doesn’t need a partner or children, he’s only interested in his own business. I read that you have children, please do what is best for you and them – they need stability and security and a calm and peaceful environment to grow up in.